Slots / App
These terms set out what 999tb expects from you and what you can expect from us. Access to any part of this platform — sports markets, casino games, or your account wallet — means you have read and accepted these conditions. Availability depends on your local law and eligible region.
By opening an account or placing any activity on 999tb — whether that is a sports market wager, a casino round, or a wallet transaction — you enter into a binding agreement with us under these terms. We may update these terms when our services change or when applicable requirements in supported regions shift. When that happens, we post the revised version here and it takes effect from the date shown at the top of this page. Continuing to use the platform after a revision means you accept the updated terms. Payment-related terms apply to all deposit and withdrawal activity, including transactions processed through bKash, Upay, and Bank Transfer. Each of those rails carries its own limits and verification steps that appear inside your account at the time of the transaction. We do not override those limits; they are set at the rail level and are shown to you before you confirm. If a transaction is disputed, the record held in your account history is the reference point we use. Your eligibility to use this platform depends entirely on the laws of your jurisdiction and the regions we currently support. We do not make eligibility determinations on your behalf.
These terms do not cover every surface equally. Knowing what falls inside and outside their scope helps you understand where our obligations start and where third-party responsibilities begin. Each area below is governed differently.
Your account — login credentials, wallet balance, transaction history, personal details — is fully within scope. Any action taken through your account is your responsibility under these terms, including activity on sports markets and casino games.
Deposits and withdrawals processed through bKash, Upay, or Bank Transfer are covered by these terms for the platform side of the transaction. The payment provider's own terms govern their side. Disputes are handled by reviewing your account transaction log first.
Game content supplied by studios in our lobby — slot titles, live dealer tables, and table games — is within scope for availability and fair-use rules. RTP and mechanics information is shown only where the game or its provider exposes it directly in the game interface.
Any service you access via a link that takes you off 999tb is outside scope. We do not control third-party sites, tools, or payment apps beyond the transaction handoff point. Their own terms apply from the moment you leave our platform.
These terms exist to make the relationship between you and 999tb clear — and that means you have specific actions available to you, not just obligations. You can review your full transaction history at any time by opening the account section and selecting your wallet or bet history tab. If a detail in your registered profile is incorrect — name, contact number, or payment method on file — you can request a correction through the account settings page or by contacting support directly. Raising a question about how a rule applies to your account is always allowed; we handle those queries through our published support routes. If you believe a specific transaction has been recorded incorrectly, flag it to our support team with the transaction reference shown in your account log. We will check the record on our side and respond through the same contact channel you used. No query is closed without a response.
Open the account section, select transaction history or bet log, and review each entry. The date, amount, method, and status are all shown. This is the record we reference in any dispute.
If your registered name, phone number, or linked payment method needs updating, go to account settings or contact support. We may ask for verification before applying changes, following the steps shown in your account.
If any clause here is unclear or you want to know how a rule applies to your specific account situation, contact us through live chat or email. We will respond through the same channel without redirecting you elsewhere.
For any account issue — a transaction question, an access problem, or a terms query — our support team is the right place to start. Use the contact routes listed on the support section of this page.
If you have a question about how these terms apply to your account, a transaction processed through bKash, Upay, or Bank Transfer, or any eligibility concern, reach us through the routes below. We respond through the same channel you use — no handoffs to an unrelated queue.
Open the chat widget on any page of the platform. It connects you to a support agent for account and terms queries. Available through your browser on both mobile and desktop without any extra app.
Send your terms or account query to our support email address shown on the Contact page. Include your account reference and a short description of the issue so we can locate your record and respond accurately.
The Help Centre inside your account covers common terms questions, transaction steps, and wallet verification. Check there first — many queries about bKash and Bank Transfer limits are answered without needing to contact support.
We handle your account data and policy commitments in ways that are consistent and specific. Here is how we approach each key area so you know where to look and who to contact.
Account data — including transaction records tied to bKash, Upay, and Bank Transfer — is held and used only for operating your account and meeting any requirements in the regions we support. We do not sell account data. Retention periods are set by applicable regional requirements and are not indefinite.
We use cookies to keep your session active, remember your account state across the sports and casino sections, and measure platform performance. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how account navigation behaves.
Your account credentials are your responsibility. We recommend using a unique password not shared with your payment apps such as bKash or Upay. If you believe your account has been accessed without your permission, contact support immediately using the live chat route and we will start a review.
To request a change to stored account details or to ask about how your data is handled under these terms, contact support by email with your account reference. We confirm receipt and follow up through the same email thread with the outcome or next steps.
These answers cover the terms questions we receive most often. If your question is not here, contact us through live chat or email with your account reference.
Yes. These terms cover all activity under your single 999tb account — sports markets, live casino tables, slots, and any transaction you process. Switching between sections does not change which terms apply; they stay consistent across your account.
We post the revised terms here with the effective date shown at the top of the page. Continuing to use the platform after that date means you accept the changes. If you do not accept a revision, stop using the platform and contact support to close your account.
The platform side of every bKash, Upay, and Bank Transfer transaction falls under these terms. The payment provider's own terms govern their side of the transfer. Your account transaction log is the reference record we use if there is a query about a specific deposit or withdrawal.
Eligibility depends on the laws of your jurisdiction and the regions we currently support. We do not make that determination for you. Check your local law before opening an account. If you are in a supported region, the account registration steps will be available to you.
Your transaction history and account records are visible inside your account at any time. For a formal data request beyond what is shown there, contact our support team by email with your account reference. We will respond through that same email thread.
Open your account transaction log and note the transaction reference, date, and amount. Then contact support through live chat or email with those details. We check the record on our side and respond through the same channel you used to raise the issue.